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+254715819949
info@twiva.co.ke

Kose Heights, Argwings Kodhek Road, Hurlingham, Nairobi, Kenya Office No. W.3.2B on 3rd Floor

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FAQs

Are there any fees for using Twiva?

  • For creators, signing up on Twiva is Free.
  • For brands or agencies, we charge a subscription or management fees for influencer marketing.
  • For merchants/vendors, we charge commissions on each product sold through the platform.
  • Creators: Must be 18 years and above, have at least 1,000 followers on any social media platform, and maintain at least one active social media account.
  • Brands/Merchants: Medium & large businesses and agencies looking to run influencer marketing campaigns. For product listing, Twiva’s platform is open to businesses in the fashion, health & beauty, home & living, electronics, and appliances categories.
  • Earn from your influence: Work with local and global brands and get paid for brand campaigns, product sales, and referrals.
  • Access financial tools: Unlock Invoice financing, instant payouts, savings, and build your credit score.
  • Build your skills: Learn, grow, and build your digital marketing skills through the Twiva Creator Academy.

Twiva is a creator-first platform that gives creators the tools and opportunities to learn, earn, and grow. We offer influencer marketing, skill development, financial solutions, and social commerce in one place.

  • For Creators: Collaborate with brands, promote products, build skills, grow your credit score, and earn from campaigns/sales.
  • For Brands: List products, hire influencers, access LPO financing, and drive sales.

To create a Twiva Wallet, you require a valid Kenyan ID and KRA Pin.

  1. Log in to your account on the Twiva App
  2. Click Wallet Setup, and select “New”
  3. Proceed with the registration and fill in your details accurately
  4. When taking a selfie, ensure to smile and put a thumbs up
  5. Take a photo of the front and back of your ID as shown on the App
  6. Once your documents are submitted fully, proceed to activate your wallet and set up your pin.

As a Creator, Twiva Pay allows you to:

  • Withdraw instantly: Access your money immediately after a campaign or sale.
  • Send, receive, and save money: Manage your finances directly on the app.
  • Create and share invoices: Send invoices to brands or other creators with ease.
  • Access invoice financing: Get up to 80% of your campaign payment in advance.
  • Credit scoring: Build your credit score with every transaction.

Twiva Pay is a financial tool that empowers brands and creators to seamlessly manage their money, process transactions, and access credit and lending services, all in one secure platform.

  • Compliance: Products must comply with Twiva’s policy and cannot include banned items.
  • Product Information: Clear product images, detailed descriptions, and specifications.
  • Pricing Details: Negotiable commission rates per category.
  • Inventory Availability: Confirmation that you can fulfill orders reliably and on time.

As a merchant, you benefit from:

  • Creator-powered sales: Access thousands of creators who actively promote your products.
  • Pay only for results: Our ROI-driven model ensures costs are incurred only after a successful sale.
  • Free e-commerce store: Get an online storefront linked to your website.
  • Seamless payments & financing: Enjoy timely payouts and access to LPO financing.